Dutch Market Context

Consumer Privacy Concerns

Research indicates 72% of Dutch online shoppers are concerned about sharing personal data, potentially impacting adoption of tools requiring photos or detailed measurements (Source: Salois, 2023).

EU Cooling-Off Period

Consumers in the EU (including the Netherlands) have a legal right to cancel online purchases within 14 days without penalty, influencing return rates and policy necessity (Source: Min. Alg. Zaken, 2024).

Market Snapshot

The Netherlands was the 13th largest online fashion market in 2022 ($10.6B). Approx. 21,000 fashion e-commerce businesses registered, 16% (~13,428) specifically clothing (Sources: Statista 2023a, 2023b; CBS 2024).

Return Processing Costs

The average cost to process a return in the Netherlands is estimated between €12.50 and €19.50 per item (Sources: Thuiswinkel.org, 2023; NOS, 2023).