Case Studies
AMI Paris
High returns from new customers (sizing issues)
44% size-related return reduction, 7% overall prevention, 200% ROI claim
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View Detailed Case Study →Bershka
Sizing uncertainty, high returns
Up to 6% return rate reduction, increased satisfaction
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View Detailed Case Study →De BijenkorfDutch
Align online experience with premium in-store
Identified/resolved pain points (nav, info), improved user experience
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View Detailed Case Study →DstrezzedDutch
Cart abandonment, sizing uncertainty
16.3% conversion increase in 3 months
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View Detailed Case Study →Filling PiecesDutch
Manual returns (500+/month), scaling challenge
21% return rate reduction (2 months), 20% more revenue retained
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View Detailed Case Study →Hugo Boss
Enhance online/in-store try-on, reduce returns
50% conversion increase, 441% time-on-site increase (Return data N/A)
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View Detailed Case Study →LABFRESHDutch
Reduce returns, support sustainability goals
31% return reduction, 250% conversion increase
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View Detailed Case Study →MADE Outdoor
High production remake rates due to sizing
Remake rate dropped from 14.6% to 0%, fit accuracy to 100%
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View Detailed Case Study →Moosejaw
High size bracketing (15% of returns)
24% total return reduction, 34% reduction in bracketing behavior
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View Detailed Case Study →Nesting Olive
Increase engagement
227% increase in customer engagement
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View Detailed Case Study →NølsonDutch
Improve online experience, reduce returns
314% conversion increase, 14% AOV increase
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View Detailed Case Study →OFM (Only For Men)Dutch
Manual/paper returns, cross-channel inefficiency
Reduced paper waste, 30% returns in-store, improved satisfaction
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View Detailed Case Study →OmodaDutch
Move beyond post-purchase surveys
Improved product content/navigation, better customer need understanding
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View Detailed Case Study →PlutosportDutch
High return volume (5k+/month), CS workload
80% drop in return-related CS inquiries, 25% increase in exchanges
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View Detailed Case Study →Protest SportswearDutch
High returns on specific items (1k+/month total)
48% reduction for specific items, 8% overall return rate decrease
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View Detailed Case Study →Reina Olga
Improve conversions, reduce sizing questions
54% conversion increase, fewer sizing questions
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View Detailed Case Study →Steve Madden Europe
High returns (10k+/month), low exchange rate
12.7% return rate reduction (90 days), 73% reduction in CS inquiries
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View Detailed Case Study →StieglitzDutch
Reduce cart abandonment, increase confidence
137% conversion increase, 225% higher purchase likelihood with quiz
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View Detailed Case Study →SuperyogaDutch
Cumbersome manual returns, inefficiency
85% time saving per return, 60% reduction for specific items
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View Detailed Case Study →The StingDutch
High returns, sizing uncertainty
6% return reduction, 13% multi-size purchase reduction, increased trust
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